|  How
do I pay for the program?
Our
company is a government establishment.
I've
purchased the program. What shall I do next?
We
want to buy a corporate license.
Is
there a license for the whole office?
Is
there a license for one computer?
How
to purchase additional licenses?
I
want to use the program for business purpose.
What
currency can I use to pay for the program?
What
is your refund policy?
I've
purchased the program but haven't received my Serial number.
 How
do I pay for the program?
How can I pay for the program (credit card, bank/wire transfer,
check, cash payment)?
 :
Our main billing system is RegNow, Inc. This billing company
processes all of the payments.
Plimus, Inc offers several ways to pay for our software. Choose
one which best suits you.
On the purchase page, of this site, select the type of license
you need.
Then a page with the purchase form will open. Fill in this
form. At the bottom of the form, you will see "Payment
Options" line in Payment Method section.
Offered ways of payment are:
* Credit Card
* Bank/Wire Transfer
* Check
* Fax
* Phone
* Mail / Money Order
* Paypal
Select one which suits you best and press Next button. Then,
follow the steps of the wizard.
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Our
company is a government establishment.
Our company is a government establishment. Can we have a discount
when
purchasing a license for several user accounts?
:
Government establishments, educational institutions and non-profit
organizations are eligible for a discount when purchasing
program license.
Contact our support service and explain your situation. Also,
tell us how
many user accounts you want a license for.
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I've
purchased the program. What shall I do next?
I've purchased a license and received my Serial Number. What
do I do next?
:
Once you have purchased the license, you should activate your
copy of zNote.
You have received your Serial number. This key contains all
information on the license you've purchased.
Before activating make sure you have the latest version. To
do it, open About box and check whether the information contained
in this box coinsides with the information at our website.
Install the program for the number of user accounts you've
purchased the license for.
Activate the program for every user account.
Then, start using the program for your purpose. Have nice
conversion!
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We
want to buy a corporate license.
We want to buy licenses for all user accounts in our company.
We have 2 branch offices and we want to buy the program for
both of them. How do we do it?
:
In this case you'd better consult the support service of our
company. Explain your situation in detail and specify the
number of user accounts you want to use zNote
for.
We'll select the best available discount for you and provide
you with all the data needed to purchase the program.
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Is
there a license for the whole office?
Is there a license for the whole office or floor of a building?
:
No, there's no such license. One license is purchased for
one user account. If you want 10 persons to use the program,
you should purchase a separate license for each user account.
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Is
there a license for one computer?
Is there a license for one computer?
:
There's no such license. Existing licenses are for user accounts
only. As you know, one computer can have an unlimited number
of user accounts. You must purchase a license for every user
account.
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How
to purchase additional licenses?
I purchased a license for 5 user accounts before. Now I want
to buy 2 additional licenses. How do I do it?
:
In this case, you can purchase additional licenses with a
30% discount per every new user account.
Contact our support service and explain your situation. We'll
provide you with a discount purchase link.
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I
want to use the program for business purpose.
I want to use the program for business purpose. Which type
of license should I purchase?
:
If you want to use the program for business purpose, you should
purchase a business license for it. You should purchase a
business license for every user account which will be using
zNote.
Note that if you purchase a license for several user accounts,
you're eligible for a considerable discount.
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What
currency can I use to pay for the program?
What currency should I use to pay for the program?
:
You can use several currencies to pay for the program,US Dollars,
Euro or Pounds, one of them.
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What
is your refund policy?
What is your refund policy?
:
The company do not guarantee 100% moneyback on your demand
because of possible fraud and piracy alert.
The company provides the client with a fully functioning version
of the program for evaluation purpose.
Our customers have enough time to examine the program and
decide whether they wish to buy it.
Still, any refund request is a matter of consideration. Feel
free to contact us. Please use our support form to explain
your request in detail.
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I've
purchased the program but haven't received my Serial number.
I've purchased the program today but haven't received my Serial
number yet.
:
Let's examine this situation in detail.
Case 1.
You have received a message from your billing company. This
message says that your payment was successful.
Please examine the contents of this message carefully. You
will surely find your Serial number in the message from your
billing company.
Case 2.
You haven't received a message from your billing company yet.
This situation is quite normal. It takes some time for the
billing company which accepts payments for our products to
process your payment. Sometimes it may take them more than
24 hours to authorize your payment.
Case 3.
You've waited for quite a time, but you haven't received a
message from your billing company.
In this case, please check your messages considered as spam.
It's quite possible that you can find the message from your
billing company there. This may happen due to the fact that
spam filters are far from being perfect today.
Case 4.
You haven't found this message in spam messages and have waited
for quite a time.
You probably used a mailbox which requests to confirm that
the message is not of spam nature. In this case you may fail
to receive the message. This be the case, please contact our
support service.
Addendum:
If you paid with a wire transfer or a purchase order, it may
take several days to process your payment.
Still, feel free to consult our support service any time.
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Nov 26, 2006 zNote 1.0.2 has released.
