I
cannot download the program...
Do
I need administrator privileges?
I
have purchased a license for 10 worksplaces (users accounts)
...
I
have purchased the program. Do I need to download it once
again?
I
cannot download the program...
I've tried all possible ways of downloading the program, still
I fail to download it. How do I get the copy I have purchased?
:
Web is huge and there's place for unpleasant surprises of
any kind. Still, you shouldn't feel desperate. If you were
able to e-mail us, we'll most likely be able to e-mail the
installation file of the program to you.
It is less convenient than downloading the program from our
website, but it may be the only way out of this situation.
Please contact our support team
to request this service.
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Do
I need administrator privileges?
Do I need administrator privileges to install the program
for all users of one computer?
:
No, you don't need such privileges.
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I
have purchased a license for 10 worksplaces (users accounts)
...
I have purchased a license for 10 worksplaces (users accounts).
Do I need to download the installation file five times?
Solution:
No, you don't. Download the file once and copy it to other
computers via LAN or using a CD with this installation file.
Please note that you can use a 10 workstations license for
ten workstations only.
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I
have purchased the program. Do I need to download it once
again?
I have purchased the program. Do I need to download it once
again to enter my serial number?
Solution:
Make sure you've installed the latest version of the program.
To do it, check the About box of the program and the message
from your billing company.
If the same version of the program is specified in both About
box of the program and the message from your billing company,
you don't have to download the program once again.
Please check our FAQ section for
information on entering serial number and activating the program.
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